Visiting Restrictions Update – 29th May

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Dear Family & Friends,

The health and wellbeing of our clients is our main concern at Priority Care. Due to the current situation relating to Coronavirus (COVID-19) and the recent extension of the government lockdown, we have taken the decision to extend the suspension of all non-essential visits to the care home for the next three weeks. This will be reviewed on 18th June when the suspension will be relaxed or extended as advised by Scottish Government bodies. We are awaiting detailed guidance regarding care home visiting. We have been advised by Scottish Care that It is likely there will be processes such as Local Community and Care Home Risk Assessments, Care Inspectorate sign offs and other steps before we can re-introduce visiting.

We fully recognise that some clients are in a palliative / end of life stage or may enter this. In these circumstances we accept that family / friends should be able to be with their loved one. If you feel this describes your situation, please contact the home manager to discuss. We have not taken this decision lightly as we completely understand your needs and wishes to visit your family member or friend. We feel this is a necessary step to take. Please allow us to reassure you that all essential services, including medical professional visits, will continue as normal.
Our staff will do everything in their power to ensure that home life continues as normally as possible.

We are continuing our normal infection control procedures and have put in place robust measures to minimise the risk of cross infection between our care homes. Our care teams within each of our homes monitor clients closely and continuously and will be in daily contact with the operations team members at head office. We are also closely monitoring the health of our care home staff teams.

We greatly appreciate your patience, understanding and support during this difficult time for all. We will continue to keep you informed of any updates. In the meantime, if you have any questions or concerns please contact the Home Manager by phone or email.